Contact Filtizy
Messages go straight to the people who build the catalogue. We aim to reply within a few working days.
What can we help with?
Something in a listing is wrong
Ingredients, nutrition values, specs, price or image. Include the product link and what looks off - corrections are the fastest kind of message for us to act on.
Account, data or deletion
Trouble signing in, or you want a copy of your data or your account removed. Write from the address on the account so we can verify it is you.
Scoring, coverage or feedback
Disagree with how a factor is weighted, want a category or brand covered, or have a general suggestion. Read How we score first - it may already answer it.
Before you write
A lot of questions are already answered elsewhere: the FAQ covers how saving, Top X and pricing work, How we score documents every factor and weight behind a score, and the Privacy Policy lists exactly what is stored about you.
Filtizy can't help with orders, delivery, returns or refunds - we don't sell anything. Those go to the retailer you bought from. If you would rather use your own mail client, write to hello@filtizy.com.